Top-rated independent heating and cooling across North Texas and the Metroplex
Heat Pump Not Heating
If your heat pump is running but the air from the vents feels cool, we diagnose and repair heat pump heating faults in homes across Texas, Oklahoma and Louisiana. This is the job when the thermostat is set to heat, the outdoor unit is turning, and the house keeps losing ground. Before you call, check the thermostat setting and batteries, look for a tripped breaker, change a loaded filter and make sure supply vents are open. If it still will not heat, call us and describe what you are hearing.
Call (888) 878-4879- Real people on the phone
- 7 days a week
- Quote in writing before any work
Taking calls until 5:00 PM CT
What this repair involves
We start at the thermostat and work outward, because a heat pump heats by reversing refrigerant flow and a lot can interrupt that. We confirm the call for heat is reaching the equipment, then measure what the outdoor unit is actually doing. From there we check the reversing valve, the defrost control, the outdoor coil and the airflow through the indoor coil. Attic air handlers in older subdivisions often hide the real problem, so we go up and look rather than guess from the hallway.pblnever feels as hot as a furnace, and part of the visit is showing you what normal is.
What we check on site
Common findings include a reversing valve stuck in cooling, a failed defrost board leaving the outdoor coil packed in ice, a bad outdoor fan motor, a low refrigerant charge from a leak, or auxiliary heat strips that never energize. We also check return sizing and duct condition, since a starved return will make a healthy heat pump feel weak. Hail-bent condenser fins are worth a look too. We report what we measured and what part is failing before any work starts.repair options come with the reasoning.
How we decide it is the right call
We separate a control problem from a refrigerant problem from an airflow problem, because each one leads somewhere different. If the compressor and coil are sound and the fault is a board, valve, motor or wiring, repair usually makes sense. If the system is old, leaking in more than one spot, and struggling every cold snap across the region, we will say so and lay out replacement alongside repair. You decide with real numbers from the gauges, not a hunch.
Other heat pump repair work
The same on every visit
You approve a written quote first
Covering 105 cities across Louisiana, Oklahoma, Texas.You reach a person, not a menu
Open 7 days, 8:00 AM to 5:00 PM CT.Every major brand, gas and electric
Carrier, Trane, Lennox, Goodman and more. We are not an authorized dealer for any of them.Heat Pump Not Heating — quick answers
Why is my heat pump blowing cool air in heating mode?
Usually a reversing valve stuck in cooling, a defrost control failure, low refrigerant charge, or auxiliary heat that never comes on. It can also be normal during a defrost cycle, which lasts only a few minutes.
Should the outdoor unit run in winter?
Yes. A heat pump pulls heat from outdoor air, so the outdoor unit runs during heating. Some frost is normal. A solid block of ice that never clears means the defrost cycle needs attention.
Can I keep using emergency heat until you arrive?
Yes, emergency or auxiliary heat will keep the house warm short term. It uses more energy, so let us look at the system rather than running on strips all season. Call us and we will schedule the visit.
How it works
- Step 1
Tell us the symptom
Call or fill in the quote form with what you hear, smell or feel. Warm air, short cycling, a breaker that keeps tripping. Details on your porch help us arrive with the right parts.
- Step 2
We diagnose on site
A technician checks the thermostat, airflow, the indoor coil and blower, then the outdoor unit and electrical side. You get a plain explanation of what failed and why it failed.
- Step 3
You approve the repair
We walk you through the fix and any parts involved before we start. Once you say go, we make the repair and confirm the system is holding temperature before we leave your driveway.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- Built for hard summersWe work on attic air handlers in July heat, undersized returns in older subdivisions, and condensers with hail-flattened fins. Those are everyday jobs across the region, so we know where these systems tend to give out first.
- Air conditioner repair and heating repairOne crew for both seasons. Air conditioning repair when the house won't cool, heater repair and furnace repair when the burners won't stay lit. Same technicians, same records, so nobody starts from scratch in November.
- We explain the failureYou hear which component failed and what it was doing to the rest of the system. If a repair is a short-term patch on an aging unit, we say so and let you decide the timing.
- Respect for the houseDrop cloths, shoe covers, and the attic hatch closed the way we found it. We keep the work area clean and we tell you honestly when a problem is airflow or ductwork rather than the equipment itself.
- All major brands, gas & electricOne independent crew for Carrier, Trane, Lennox, Goodman, Rheem and more.
- Straight answersIf a system is not worth repairing, we say so, often right on the phone.
Heat Pump Not Heating
Ready to book heat pump not heating?
Describe the system and your ZIP. The written quote comes before any work.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
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